Effective Date: 09/23/2026
Last Updated: 09/23/2026
This Privacy Policy describes how AC Billing Solutions ("we," "us," "our," or "Company"), owner and operator of get.acbillingsolutions.com (the "Site"), collects, uses, maintains, and discloses information collected from users ("you," "your," or "User") of this Site.
get.acbillingsolutions.com is owned and operated by AC Billing Solutions.
AC Billing Solutions provides behavioral health revenue cycle management and medical billing services to treatment providers. We are a service provider to those organizations. We do not provide treatment, and this Site is not intended for patients seeking care.
For information about how we handle protected health information (PHI) received from the provider organizations we serve, please review our HIPAA Compliance Statement. For the terms governing your use of this Site, please review our Terms of Use.
1. Information We Collect
1.1 Personal Information
We may collect personal information from Users in various ways, including when Users visit our Site, fill out forms, request a consultation, or engage with other Site features. Personal information may include:
- Name
- Business email address
- Business mailing address
- Phone number
- Organization name, role, and information about your program or facility
Users may visit our Site anonymously. We collect personal information only if Users voluntarily submit it. Users can refuse to supply personal information, though this may prevent access to certain Site features.
1.2 Information We Do Not Collect Through This Site
This Site is a business-to-business marketing site. We do not request, and you should not submit, any patient information or protected health information through this Site or its forms. Protected health information reaches us only through the secure channels established with our client organizations, as described in our HIPAA Compliance Statement.
1.3 Non-Personal Information
We collect non-personal information when Users interact with our Site, including:
- Browser name and type
- Computer and device information
- Operating system
- Internet service provider
- Technical connection information
1.4 Cookies and Tracking Technologies
Our Site uses essential and analytics cookies to operate the Site and understand how it is used. Cookies are small files placed on your device for record-keeping and tracking purposes. You may configure your browser to refuse cookies or alert you when cookies are sent. Note that some Site features may not function properly if cookies are disabled.
2. How We Use Your Information
We collect and use personal information for the following purposes:
- Service Delivery: To respond to inquiries and provide requested information about our revenue cycle management and billing services
- Client Onboarding: To evaluate, scope, and establish a service relationship with your organization
- Site Improvement: To improve our Site based on User feedback
- Communication: To send information about our services, including operational and account communications
- Business Analysis: Aggregated data is used to understand demand for our services and improve how we deliver them
3. Information Sharing and Disclosure
3.1 Information Sharing Practices
Consent to contact you is obtained through our website forms prior to any outreach. User information submitted through web forms, emails, or phone calls will be used to contact you regarding our services. We will not share your information without first obtaining your consent.
3.2 No Sale or Rent of Personal Information
We do not sell, trade, or rent Users' personal identification information to third parties. We do not share protected health information with third parties except as permitted by our business associate agreements and applicable law.
3.3 Service Providers
We may share business contact information with vendors who support our own operations, such as hosting, email delivery, and customer relationship management. These vendors are bound by confidentiality obligations and may use the information only to perform services for us.
3.4 Aggregate Information
We may share generic aggregated demographic information not linked to personal identification information with business partners and trusted affiliates.
4. Online Advertising and Analytics
We advertise our services online through platforms including Google Ads.
4.1 Advertising Measurement
We use advertising measurement pixels to understand which advertisements bring visitors to our Site. These pixels record non-personalized event data such as page views and form submissions.
We do not transmit protected health information or personally identifiable health information to advertising platforms. We do not conduct personalized remarketing, and we do not use customer match or similar audience-upload advertising products.
You may opt out of interest-based advertising through platform-level controls:
- Google Ads Settings: www.google.com/settings/ads
- Equivalent controls are available from each advertising platform we use
4.2 Analytics
We use website analytics to measure Site performance and improve the experience. Analytics data is used in aggregate and is not merged with protected health information.
5. Your California Privacy Rights (CCPA/CPRA)
5.1 California Consumer Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These rights extend to personal information collected in a business-to-business context.
Right to Know: You may request information about:
- Categories of personal information we collect
- Categories of sources from which information is collected
- Business or commercial purposes for collecting information
- Categories of third parties with whom we share information
- Specific pieces of personal information we have collected about you
Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt-Out: You have the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes.
Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of your sensitive personal information.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.
5.2 Sensitive Personal Information
We do not collect sensitive personal information through this Site. Protected health information that we process on behalf of client organizations is governed by HIPAA and by our business associate agreements rather than by the CCPA, and is described in our HIPAA Compliance Statement.
5.3 Do Not Sell or Share My Personal Information
We do not "sell" personal information. We share your information only as necessary to respond to your inquiry and deliver our services.
To submit an opt-out request, use this link:
Do Not Sell or Share My Personal Information
You may also contact us directly:
- Email: info@acbillingsolutions.com
- Phone: (845) 520-9395
- Mail: 1 Hillcrest Center Drive, Suite 230, Spring Valley, NY 10977
- State in your request: "Do Not Share My Personal Information"
5.4 How to Exercise Your Rights
To exercise any of your California privacy rights, please contact us using the information in Section 10 below. We will verify your identity before processing your request and respond within the timeframes required by law.
Authorized Agents: You may designate an authorized agent to make requests on your behalf. We will require proof of authorization.
6. Children's Privacy
Our Site is directed to business professionals and is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete it promptly. If you believe we have information from a child under 18, please contact us at info@acbillingsolutions.com
7. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, usernames, passwords, and data stored on our Site. As a business associate handling protected health information for our clients, we maintain administrative, physical, and technical safeguards consistent with the HIPAA Security Rule. These safeguards are described in our HIPAA Compliance Statement.
8. Your Choices and Opt-Out Rights
8.1 Communications
You may opt out of receiving marketing communications by:
- Following the unsubscribe instructions in any marketing email, or replying STOP to any text message
- Contacting us at info@acbillingsolutions.com
- Calling us at (845) 520-9395 to update your communication preferences
Important: Opting out of marketing communications will not affect operational or account communications necessary to deliver services to your organization.
8.2 Cookies and Tracking
You may disable cookies through your browser settings. Note that some Site features may not function properly without cookies.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage Users to check this page frequently to stay informed about how we protect your information. Your continued use of the Site after changes constitutes acceptance of those changes.
10. Contact Information
Company Name: AC Billing Solutions
get.acbillingsolutions.com is owned and operated by AC Billing Solutions.
For Privacy Questions or Requests:
Email: info@acbillingsolutions.com
Phone: (845) 520-9395
Mail: 1 Hillcrest Center Drive, Suite 230, Spring Valley, NY 10977
For California Privacy Rights Requests: Use the contact information above and clearly state the nature of your request (e.g., "CCPA Right to Know Request" or "Do Not Share My Personal Information").
11. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.